Install spiceworks remote agent7/1/2023 ![]() ![]() For full functionality on Windows 10 desktops and macOS devices, we recommend enrolling through both methods whenever possible. The agent and profile each enable different sets of features on your devices. We typically recommend enrolling with both methods for full Systems Manager functionality. The agent and profile are not mutually exclusive, you can enroll a device using either method or with both. The agent provides additional functionality, such as custom software deployment and remote desktop. The Meraki agent installs like an application and runs as a service in the background of your enrolled Windows/Mac machine. You can see examples of where the profile can be found on each device type in this article.Īlthough MDM profiles are used for most platforms, desktop versions of Windows and macOS support installing an agent as well. These profiles exist as configurations on the device's operating system, using the vendor's native APIs, and are provisioned during the enrollment process. ![]() ![]() The MDM enrollment profile provides most of the management functionality on devices, such as restrictions or live tools like sending notifications and remote reboot commands. What are the Meraki Agent and MDM Profiles?
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